FAQ

🕯️ What are WickNWink candles made of?

Our candles are made with 100% coconut soy wax, cotton and woode wicks, and clean fragrance oils—free from phthalates, parabens, and animal testing. Pet-friendly and eco-conscious, always.

📦 How long will it take to receive my order?

All orders are processed within 3-5 business days. Shipping typically takes 3–7 business days depending on your location. You’ll receive a tracking number as soon as your order ships.

🎁 Do you offer bulk gifting or custom candle orders?

Yes! We love working on special projects. Visit our Bulk Gifting page or email us at hello@wicknwink.com to get started.

💡 How do I care for my candle?

• Trim your wick to 1/4” before each burn.
• Allow the wax to melt to the edges on the first burn (about 2-3 hours).
• Burn on a heat-resistant surface, away from drafts.

🔁 What’s your return and exchange policy?

If you’re not completely happy, contact us within 7 days of delivery. You can view our full Returns & Exchanges policy for details.

🌍 Do you ship internationally?

Currently, we only ship within the U.S. We’re working on expanding—stay tuned!

📬 How can I contact you?

We’d love to hear from you! Email us anytime at hello@wicknwink.com or use our Contact Form.